Support

Contact Us

Have a question, found a bug, or need help? Reach out and we'll do our best to respond promptly.

Email Support

General & account support: support@tradetrace.ai

Early Access & Reviewer Access

TradeTrace is currently in an early access / payment review stage. Self-service sign-up is not live yet, and payment is not live yet. To request access, email the address above with the subject line “Early Access Request”. Reviewer access can be provided upon request.

Privacy & Legal Inquiries

For privacy-related requests (including data deletion), email the address above with the subject line “Privacy Request”. See our Privacy Policy for details.

Response Time

support@tradetrace.ai is active and available for customer support. No specific response-time SLA is currently committed during the early access and payment review stage.

TradeTrace does not provide investment advice or trading recommendations. For more on our boundaries, see our Terms of Service and Disclaimer.