Frequently Asked Questions
What is TradeTrace?
TradeTrace is a trade journaling and analytics SaaS for personal trade review. It helps traders organize their own trading records, review recurring behavioral patterns, and understand performance with structured analytics. All analysis is based solely on historical trading data you upload — no external signals, no brokerage connection, no real-time execution.
Is TradeTrace investment advice?
No. TradeTrace does not provide investment advice, financial recommendations, or any guidance on when to buy or sell financial instruments. All analysis is for personal record-keeping and behavioral review only. You are solely responsible for your trading and investment decisions.
Does TradeTrace provide trading signals?
No. TradeTrace does not generate buy, sell, long, or short signals of any kind. Behavioral summaries and pattern cards describe your own historical records — they are observations about past behavior, not recommendations for future trades.
Does TradeTrace support automated trading?
No. TradeTrace does not perform automated trading, order execution, or any form of algorithmic trading on your behalf. There is no connection to exchanges for order placement. TradeTrace is a read-only journaling and review tool.
Is payment live?
No. TradeTrace is currently in an early access and payment review stage. Payment is not live yet and paid plans are not available yet. No charges occur at this time. Availability will be announced when paid plans are ready.
Is self-service sign-up live?
No. Self-service sign-up is not live yet. TradeTrace is currently in early access. Access can be provided upon request — contact support@tradetrace.ai with the subject line "Early Access Request".
How can reviewers request access?
Payment reviewers and auditors can request reviewer access by emailing support@tradetrace.ai with the subject line "Reviewer Access Request". Alternatively, use our Contact page. support@tradetrace.ai is active and available for customer support.
What data does the demo use?
The demo uses illustrative, anonymized sample data only. It does not represent a real account, real performance, or real trading records. No live user data is shown in the demo.
How can users contact support?
Email support@tradetrace.ai for general support, early access, reviewer access, privacy requests, or billing questions. support@tradetrace.ai is active and available for customer support. No specific response-time SLA is currently committed during the early access and payment review stage. See the Contact page for more details.
TradeTrace does not provide investment advice, trading signals, automated trading, brokerage, exchange, custody, money movement, or return promises. All analysis is for personal record-keeping and behavioral review only.